1. Terms of Use

• Access to our website and courses is granted for personal, educational use only.
  
  
• Course materials must not be shared, resold, or redistributed.
  
  
• Users must create accounts with accurate details.
  
  

2. Refund Policy

• Refunds may be requested within 7 days of purchase.
  
  
• Courses that are more than 50% completed are non-refundable.
  
  
• Refunds are processed within 10 working days of approval.
  
  

3. Privacy Policy

• We collect user data (name, email, payment info) for educational services only.
  
  
• Data is protected with secure encryption and never sold to third parties.
  
  
• Users may unsubscribe from promotional content at any time.
  
  

4. User Responsibilities

• Protect login details and account access.
  
  
• Engage respectfully with instructors and peers.
  
  
• Abide by all platform policies to maintain a safe learning community.
  
  

5. Liability Disclaimer

NeoEd Africa is not liable for:

• Internet disruptions.
  
  
• Job placement guarantees.
  
  
• Misuse of materials or certifications.
  
  

By enrolling, users agree to these terms.